At Sailscanner.ai, your trust is our top priority. We treat your personal information with the same care and attention we devote to providing outstanding yacht charter services.
How We Use Your Information
When you share your details with us—whether to inquire about our services or to make a booking—we use that information solely to deliver the services you’ve requested. We handle your data in a fair, responsible manner, ensuring its use aligns with your expectations. Your information is securely stored and will not be shared with other organizations unless we’re legally required to do so.
Website Analytics
To continuously enhance our online experience, we use analytics tools that help us understand how visitors interact with our website. These tools collect non-personally identifiable details—such as your device type, browser, approximate location, and a partial IP address—to help us pinpoint areas for improvement. Rest assured, this information is not used to identify you personally.
Cookies
Our website employs cookies to optimise your browsing experience. Cookies allow us to:
- Record your cookie consent choices,
- Keep you authenticated during your session,
- Support essential technical functions like load balancing,
- Gather analytics and advertising performance data, and
- Recognise returning visitors.
You can choose to accept or decline cookies without any impact on your access to our services. You may update your cookie preferences at any time via the provided link or through your browser settings.
Contact and Inquiry Communications
If you contact us by email or via our website’s inquiry form, any personal details you provide are securely stored. We use this information to respond to your questions, gather any necessary additional details, and verify previous interactions for discount eligibility. While we take all reasonable precautions to protect your data, please note that absolute security over the internet cannot be guaranteed.
Booking Information
For charter confirmations, especially with bareboat charters, we may need to verify your sailing qualifications. This might involve requesting details about your sailing experience, certifications, and identification (such as passport or driver’s license numbers). Additionally, we may ask for emergency contact information for you and your guests. All such details are stored securely in our electronic systems.
Health, Safety, and Catering
When booking a charter or filling out our concierge form, you might be asked to provide information about any health issues, dietary requirements, or other personal data. This helps us ensure that any services are tailored appropriately and that any crew are aware of any special considerations, enhancing your overall safety while at sea.
International Data Transfers
If your information is transferred outside your home country, we safeguard it through Standard Contractual Clauses to maintain a high level of security and privacy.
Marketing Communications
We occasionally invite you to join our email newsletter. If you opt in, your email address is added to our mailing list, and we use a trusted third-party service, Sendgrid, to send our communications. You may withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that opting out of our marketing communications will not affect any service-related emails regarding your charter or account. We will never sell or pass on your data for marketing or research purposes.
Your Rights
You have the right to request a copy of the personal information we hold about you. If any of your data is inaccurate or outdated, please let us know so we can correct or remove it. You may also withdraw your consent to receive marketing communications at any time.
Business Transfers
In the event of a corporate change—such as a merger, acquisition, or sale—the new organisation will be bound by this Privacy Policy, including your rights to access and control your personal information. We will inform you of any significant changes through email or by posting a notice on our website.
External Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites.
Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal data, please reach out to us by filling out the form on our contact us page.